FAQ | EIZO CORPORATION

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Why doesn't ColorNavigator recognize a ColorMunki sensor?

When ColorMunki (ColorMunki Design, ColorMunki Photo) bundled software version Ver.1.1 or later has been installed, the software locks on to the ColorMunki sensor and ColorNavigator can not recognize the ColorMunki sensor.

-Mac OS

Please open “X-Rite Devices” and remove the check from the ColorMunki box in System Preferences before starting ColorNavigator. However, it is necessary to put re-enter the check when you use ColorMunki software.

Note: When rebooting Mac OS, the check is re-entered automatically.

-Windows

Please open “X-Rite Device Services” and remove the check from the ColorMunki box in the Control panel before starting ColorNavigator. However, it is necessary to re-enter check when you use ColorMunki software.

Note: When rebooting OS, the check is re-entered automatically.

▼ Product Categories：ColorEdge FAQ ranking

No.	Question	Category	Date
1	Is it ok to setup the monitor on painted surface?	ColorEdge	January 20, 2015
2	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	ColorEdge	January 5, 2015
3	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	ColorEdge
4	Does the power ON/OFF operation shorten backlight life?	ColorEdge
5	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	ColorEdge
6	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	ColorEdge
7	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via HDMI cable?	ColorEdge	December 9, 2014
8	Why doesn't ColorNavigator recognize a ColorMunki …▼ Why doesn't ColorNavigator recognize a ColorMunki sensor?	ColorEdge
9	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	ColorEdge	December 19, 2014
10	How long is the lifetime of an EIZO monitor?	ColorEdge
11	Can I calibrate ColorEdge monitors with non-EIZO calibr…▼ Can I calibrate ColorEdge monitors with non-EIZO calibration sensors such as the Eye-One series, Spyder or others?	ColorEdge
12	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	ColorEdge	March 17, 2015
13	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	ColorEdge
14	When connecting via HDMI, I cannot set the monitor to i…▼ When connecting via HDMI, I cannot set the monitor to its native resolution but I can set it to 1920x1080. Why?	ColorEdge	June 3, 2013
15	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	ColorEdge	January 14, 2015
16	Why do the software icon's position and the softwa…▼ Why do the software icon's position and the software window's position and size change every time I turn the monitor's power on and off when connected to a PC via DisplayPort?	ColorEdge
17	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	ColorEdge
18	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	ColorEdge
19	What is the difference between a built-in calibration s…▼ What is the difference between a built-in calibration sensor and a built-in correction sensor?	ColorEdge	June 4, 2013
20	Can I connect two PCs to a monitor?	ColorEdge

▼ Product Categories：ColorEdge Latest updates

No.	Question	Category	Date
1	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
2	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	ColorEdge	March 17, 2015
3	Is it ok to setup the monitor on painted surface?	ColorEdge	January 20, 2015
4	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	ColorEdge	January 14, 2015
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	ColorEdge	January 5, 2015
6	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	ColorEdge	December 19, 2014
7	What is the difference between a built-in calibration s…▼ What is the difference between a built-in calibration sensor and a built-in correction sensor?	ColorEdge	June 4, 2013
8	When connecting via HDMI, I cannot set the monitor to i…▼ When connecting via HDMI, I cannot set the monitor to its native resolution but I can set it to 1920x1080. Why?	ColorEdge	June 3, 2013
9	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via HDMI cable?	ColorEdge	December 9, 2014
10	Does the power ON/OFF operation shorten backlight life?	ColorEdge
11	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	ColorEdge
12	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	ColorEdge
13	Does a graphics board supporting a 1600 x 1200 resoluti…▼ Does a graphics board supporting a 1600 x 1200 resolution display an image with a resolution of 1680 x 1050 pixels?	ColorEdge
14	What are the compatible graphics boards with 1680 x 105…▼ What are the compatible graphics boards with 1680 x 1050 resolution monitors and 1920 x 1200 resolution monitors?	ColorEdge
15	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	ColorEdge
16	Can I connect two PCs to a monitor?	ColorEdge
17	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	ColorEdge
18	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	ColorEdge
19	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	ColorEdge
20	What type of monitor should I buy for reduced eye strai…▼ What type of monitor should I buy for reduced eye strain and fatigue?	ColorEdge

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