Warranty Term by Product Type
| Warranty Term | Applicable Products: FlexScan, FORIS, Raptor, RadiForce, DuraVision, and Accessories |
|---|---|
|
5 years (see details below) |
All FlexScan (except touch panels) and FORIS monitors launched on to the market after June 1, 2012. The warranty period of the LCD panel is five (5) years but usage time of the monitor is limited to 30,000 hours or less from the date of purchase. All FlexScan monitors 17" and greater (except touch panels) that were released between June 1, 2003 and May 31, 2012 and the following models: S1501-B, S1501, L557, L695, L767, L985EX. Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase. All FORIS models released before June 1, 2012. Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase. Raptor WS3001 Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase. Digital Mammography Monitors RadiForce GX540 Multi-Modality Monitors RadiForce RX850, RX840-MG, RX840, RX650, RX440 Diagnostic Monitors RadiForce GX340, RX340, GX240, GS220, RX240, SMD 19102, RS110 Clinical Review Monitors RadiForce MX270W, MX242W, MX215, MX191 |
| 3 years |
FlexScan LCD monitors not listed above, eClient products, and i·Sound unit for LCD monitors Clinical Review Monitors RadiForce MS235WT |
| 2 years |
Re/Vue products, Raptor monitors, Raptor graphics boards, and DuraVision monitors |
| 1 year | Optional LCD monitor arms, stands, and hoods that are sold separately from the monitors |
All warranties are valid only in countries or territories where EIZO authorized distributors are located.
For further warranty details, please visit our Contact EIZO page to get in touch with the authorized EIZO distributor in your region.
Exceeding the standard limited warranty for FlexScan or FORIS products, EIZO will offer an additional three (3) year warranty option at an extra fee from the date of expiration of the standard limited warranty (United States only). Please contact our office in the USA for more details.
| Applicable Products: ColorEdge | ||||||
|---|---|---|---|---|---|---|
|
CG318-4K, CG277, CG276, CG248-4K, CG247, CG246 |
CX271, CX270, CX241, CX240, CS240, CS230 | CG303W, CG301W, CG275W, CG245W, CG243W, CG242W, CG241W, CG223W | CG211, CG221, CG232W | CG222 |
CE240W, CE210W, CG220, CG19 |
|
| Main Body | 5 years but the usage time is limited to 30,000 hours from the date of purchase. | 5 years but the usage time is limited to 30,000 hours from the date of purchase. | ||||
| LCD Panel | 3 years | 3 years, but 2 years for the backlight of the CG220 | ||||
| Brightness & Color Warranty | 5 years subject to the usage time being limited to 10,000 hours from the date of purchase and used within the required brightness and color temperature below. | - | 3 years subject to the usage time being limited to 10,000 hours from the date of purchase and used within the required brightness and color temperature below. | - | ||
| Required Brightness | 120 cd/m2 or less (color temperature: 5000 – 6500 K) | - | 120 cd/m2 or less (color temperature: 5000 – 6500 K) | 100 cd/m2 or less (color temperature: 5000 – 6500 K) | 80 cd/m2 or less (color temperature: 5000 – 6500 K) | - |
| Pixel Failure (The RGB full pixel failure is zero for up to 12 months after date of purchase based on ISO 9241-307 [pixel failure class I].) | Yes | Yes | Yes | - | - | - |
Notwithstanding any other provision of this Warranty, EIZO and distributors authorized by EIZO shall have no obligation under this Warranty whatsoever in any of the cases as set forth below:
- Any defect of the Product caused by freight damage, modification, alteration, abuse, misuse, accident, incorrect installation, disaster, faulty maintenance and/or improper repair by third party other than EIZO and Distributors;
- Any incompatibility of the Product due to possible technical innovations and/or regulations;
- Any deterioration of display performance caused by the deterioration of expendable parts such as the LCD panel and/or backlight, etc. (e.g. changes in brightness, changes in brightness uniformity, changes in color, changes in color uniformity, defects in pixels including burnt pixels, etc.);
- Any defect of the Product caused by external equipment;
- Any defect of the Product on which the original serial number has been altered or removed;
- Any normal deterioration of the product, particularly that of consumables, accessories, and/or attachments (e.g.buttons, rotating parts, cables, User's Manual, etc.); and
- Any deformation, discoloration, and/or warp of the exterior of the product including that of the surface of the LCD panel.
