FAQ | EIZO CORPORATION

Support

FAQs

Is it necessary to install the monitor information file attached to the monitor packages?

If your computer and monitor conform to VESA DDC, the installation of the monitor information file or other special settings are not required. When they are connected to each other, the resolution and refresh rate are automatically set to the optimal values by the Plug-and-Play function. For the Plug-and-Play function, the system environment must comply with VESA DDC. The following OSes are available. -Microsoft Windows 98 -Microsoft Windows Millennium Edition -Microsoft Windows 2000 -Microsoft Windows XP -Microsoft Windows Vista *VESA DDC compliant computers (graphics boards) *VESA DDC compliant monitor cables.

▼ Product Categories：FlexScan FAQ ranking

No.	Question	Category	Date
1	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
2	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
3	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan
4	Does the power ON/OFF operation shorten backlight life?	FlexScan
5	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
6	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
7	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan
8	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan
9	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via HDMI cable?	FlexScan	December 9, 2014
10	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	FlexScan	December 19, 2014
11	How long is the lifetime of an EIZO monitor?	FlexScan
12	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan	December 26, 2014
13	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan	March 17, 2015
14	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	FlexScan
15	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan
16	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
17	<Touch Screen (Analog Resistive Technology)> Some…▼ <Touch Screen (Analog Resistive Technology)> Some deflection may appear on the surface of touch panel portion.	FlexScan	October 2, 2014
18	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
19	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
20	The EIZO EasyPIX Software displays a white screen and s…▼ The EIZO EasyPIX Software displays a white screen and stops working. What should I do?	FlexScan

▼ Product Categories：FlexScan Latest updates

No.	Question	Category	Date
1	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan	March 17, 2015
2	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
3	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
4	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	FlexScan	January 14, 2015
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
6	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan	December 26, 2014
7	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	FlexScan	December 19, 2014
8	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
9	<Touch Screen (Analog Resistive Technology)> Some…▼ <Touch Screen (Analog Resistive Technology)> Some deflection may appear on the surface of touch panel portion.	FlexScan	October 2, 2014
10	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
11	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.	FlexScan	October 2, 2014
12	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor is jittery. / Drawing lines are not straight and smooth.	FlexScan	October 2, 2014
13	<Touch Screen (Surface Acoustic Wave Technology)>…▼ <Touch Screen (Surface Acoustic Wave Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
14	<Touch Screen (Analog Capacitive Technology)> Cur…▼ <Touch Screen (Analog Capacitive Technology)> Cursor is jittery. / Drawing lines are not straight and smooth.	FlexScan	October 2, 2014
15	<Touch Screen (Analog Capacitive Technology)> Cur…▼ <Touch Screen (Analog Capacitive Technology)> Cursor position is not correct. /Cursor jumps.	FlexScan	October 2, 2014
16	<Touch Screen (Infrared Optical Imaging Technology)&…▼ <Touch Screen (Infrared Optical Imaging Technology)> The cursor moves irregularly or flips.	FlexScan	October 2, 2014
17	<Touch Screen (Infrared Optical Imaging Technology)&…▼ <Touch Screen (Infrared Optical Imaging Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
18	EV3237 does not show any image with DVI connection.	FlexScan	September 24, 2014
19	Images are showed incorrectly in the case that EV3237 i…▼ Images are showed incorrectly in the case that EV3237 is connected via DisplayPort.	FlexScan	September 22, 2014
20	Troubles occur (e.g. locations of windows are changed, …▼ Troubles occur (e.g. locations of windows are changed, the movie stops, the system freezes and so on) after I change PinP or PbyP settings of EV3237.	FlexScan	September 22, 2014

Keyword	Order	Show Items
Product Category	Type of Information